Returns
YOU'LL LOVE OUR MILITARY HIPPIE CLOTHING
100% SATISFACTION GUARANTEE!
XMAS SEASON WE WILL HAVE FLEXIBLE POLICY FOR GIFT BUYING AS WE WANT ALL CUSTOMERS TO LOVE THEIR MILITARY HIPPIE WEAR!
We stand behind our products. If for any reason you are not completely satisfied with any of your Military Hippie products, we offer a full exchange. Please note that we donate a good portion of our clothing to Women In Distress, your return will likely be sent to women who desperately need clothing,
NOTE: All returns are refunded via store credit in the form of a Military Hippie E-Gift Card. All items are considered Final Sale and cannot be refunded.
If you are unhappy with your purchase or would like to return your items to receive credit in the form of a Military Hippie E-Gift Card, please send your item(s) back to our Distribution Center in accordance with the following Return Policy:
Items must be sent back within 30 days of the delivery date.
Items must be unworn and unwashed.
Items must be free of stains, makeup, deodorant, or wear.
Returns are processed within 2-3 business days after your item(s) are received at our Distribution Center.
Military Hippie does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.
Damaged, defective, or incorrect items must be reported within 2 days of delivery. (Note: If such items are not reported in a timely fashion, we will not issue store credit. Please email info@militaryhippie.com for assistance.)
Return packages must include a completed return request form and original packing slip to ensure processing. (Note: If the return request form is not filled out correctly, your return may experience delays in processing. You may use the return request form included in your original packaging or download and print this form.)
Return drop-offs are not accepted at our Distribution Center or corporate office.
Additional notes: Depending on the shipping method and carrier selected, your return package may take several days to reach us. Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in transit. Without proof of receipt and delivery, Military Hippie will not issue store credit for your returns. Once your return is fully processed, we will issue you store credit in the form of a Military Hippie E-Gift Card for use on a future purchase. E-Gift Cards never expire, and are redeemable right away!
Helpful Hint: if returning by mail, we suggest using USPS flat rate shipping for convenience (you can find information on flat rate shipping via USPS.com or by clicking here). You will be responsible for covering shipping costs to return items and shipping charges must be prepaid.
Returned to Sender & Refused Packages
This can happen if 1) an address is invalid or missing information 2) the carrier is unable to deliver your package 3) the order is refused by the customer at the time of delivery. Returned to sender or refused packages will be restocked and you will be issued store credit in the form of an E-Gift Card minus the initial shipping charge. We are unable to replace or reship in these instances as all returned shipments are processed by our Returns Department. Instead, please
With that said, we offer you an immediate credit voucher for your return as it saves on shipping costs, and we have found this to be a much more economical option for our customers to get something they will love to wear and let them shine inside and out. This option also allows us to keep costs low so we are able to keep our prices low and donate more clothing to our Women In Distress charity.
Returns/Exchanges- when returning items you will receive an immediate credit voucher to use online.
- After 30 days, no items are eligible for returns or exchanges.
- Items being returned must not be used/worn/stained/damaged.
- We do not cover and/or refund shipping charges.
Please send returns to:
Military Hippie
540 NW 77th Street
Boca Raton, Florida 33487
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
